Privacy Policy
PRESENTATION AND RIGHT OF INFORMATION
This website is owned by Cara a Cara Viajes S.L., with CIF: B-10682359 and registered office at Calle Acueducto 6, Sevilla.
Cara a Cara Viajes S.L. fully complies with current legislation on the protection of personal data so that your personal information is kept securely.
This data protection policy regulates the access and use of the service of this Web Site that Cara a Cara Viajes S.L. makes available to users interested in the services offered by Cara a Cara Viajes S.L.
WHY CARA A CARA VIAJES S.L. IS LEGITIMIZED TO CARRY OUT THE DATA PROCESSING?
User data collected through the online registration forms available on the Websites are collected by Cara a Cara Viajes S.L. in order to provide the services offered through the Website.
Data provided by telephone calls
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Who is responsible for the processing of your data? |
Cara a Cara Viajes, S.L. |
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For what purposes do we process your personal data? |
We will process the information you provide us, or authorize access, in order to manage the information indicated in your call. |
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How long will we keep your data? |
The personal data you provide will be retained for the duration of your call, or for the minimum time necessary to comply with legal obligations. |
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What is the legitimacy for the processing of your data? |
The legal basis for the processing of your data is your freely given consent. |
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To which recipients will your data be communicated? |
No data will be transferred to third parties, unless legally obliged to do so or with your prior authorization. |
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What are your rights when you provide us with your data? |
You have the right to lodge a complaint with a supervisory authority, to withdraw your consent, to access, rectify, erase, delete, and transfer your data, to limit and object to the processing of your data, and not to be subject to decisions based solely on automated processing of your data, where applicable. |
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What data must be provided? |
You are not required to provide any information to contact Cara a Cara Viajes, S.L. through telephone calls. |
Data provided through WhatsApp messages
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Who is responsible for the processing of your data? |
Cara a Cara Viajes, S.L. |
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For what purposes do we process your personal data? |
We will process the information you provide us, or authorize access, in order to manage the information indicated in your WhatsApp message. |
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How long will we keep your data? |
The personal data you provide to us will be retained for as long as it is handled as indicated in your WhatsApp message, or for the minimum time necessary to comply with legal obligations. |
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What is the legitimacy for the processing of your data? |
The legal basis for the processing of your data is your freely given consent. |
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To which recipients will your data be communicated? |
No data will be transferred to
third parties, unless legally obliged to do so or with your prior authorization. |
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What are your rights when you provide us with your data? |
You have the right to lodge a complaint with a supervisory authority, to withdraw your consent, to access, rectify, erase, delete, and transfer your data, to limit and object to the processing of your data, and not to be subject to decisions based solely on automated processing of your data, where applicable. |
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What data must be provided? |
You are not required to provide any data to contact Cara a Cara Viajes, S.L. through WhatsApp messages. |
Data provided by e-mails
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Who is responsible for the processing of your data? |
Cara a Cara Viajes, S.L. |
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For what purposes do we process your personal data? |
We will process the information you provide us, or authorize access, in order to manage the information indicated in your email. |
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How long will we keep your data? |
The personal data you provide will be retained for the duration of the processing of your email, or for the minimum time necessary to comply with legal obligations. |
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What is the legitimacy for the processing of your data? |
The legal basis for the processing of your data is your freely given consent. |
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To which recipients will your data be communicated? |
No data will be transferred to third parties, unless legally obliged to do so or with your prior authorization. |
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What are your rights when you provide us with your data? |
You have the right to lodge a complaint with a supervisory authority, to withdraw your consent, to access, rectify, erase, delete, and transfer your data, to limit and object to the processing of your data, and not to be subject to decisions based solely on automated processing of your data, where applicable. |
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What data must be provided? |
You are not required to provide any information to contact Cara a Cara Viajes, S.L. via e-mail. |
Data provided through the "Contact" section
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Who is responsible for the processing of your data? |
Cara a Cara Viajes, S.L. |
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For what purposes do we process your personal data? |
We will process the information you provide us, or authorize access, in order to manage the information indicated in the contact form. |
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How long will we keep your data? |
The personal data you provide will be kept for the time indicated in the contact form, or for the minimum time necessary to comply with legal obligations. |
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What is the legitimacy for the processing of your data? |
The legal basis for the processing of your data is your freely given consent. |
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To which recipients will your data be communicated? |
No data will be transferred to third parties, unless legally obliged to do so or with your prior authorization. |
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What are your rights when you provide us with your data? |
You have the right to lodge a complaint with a supervisory authority, to withdraw your consent, to access, rectify, erase, delete, and transfer your data, to limit and object to the processing of your data, and not to be subject to decisions based solely on automated processing of your data, where applicable. |
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What data must be provided? |
The fields of the form marked as obligatory have to be filled in, if you do not provide such data we will not allow you to contact Cara a Cara Viajes, S.L. |
Data provided through the "Newsletter" section
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Who is responsible for the processing of your data? |
Cara a Cara Viajes, S.L. |
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For what purposes do we process your personal data? |
We will process the information you provide us, or authorize access, in order to send you our electronic newsletter with information about our services, activities, and news related to travel and cultural topics. These mailings are managed through an Internet application that allows us to perform a follow-up analysis of the commercial communications sent by e-mail.
of the commercial communications sent by e-mail. |
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How long will we keep your data? |
The personal data you provide will be retained until you unsubscribe from the newsletter, or for the minimum time necessary to comply with legal obligations. |
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What is the legitimacy for the processing of your data? |
The legal basis for the processing of your data is your freely given consent. |
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To which recipients will your data be communicated? |
No data will be transferred to third parties, unless legally obliged to do so or with your prior authorization. |
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What are your rights when you provide us with your data? |
You have the right to lodge a complaint with a supervisory authority, to withdraw your consent, to access, rectify, erase, delete, and transfer your data, to limit and object to the processing of your data, and not to be subject to decisions based solely on automated processing of your data, where applicable. |
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What data must be provided? |
The fields of the form marked as obligatory must be completed, otherwise we will not allow you to subscribe to the newsletter. |
Data provided through your participation in social media
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Who is responsible for the processing of your data? |
Cara a Cara Viajes, S.L. |
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For what purposes do we process your personal data? |
We will treat the information you provide us, or authorize access, for the purpose of contact management in social media. |
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How long will we keep your data? |
The personal data you provide to us will be retained as long as you do not delete the information from the social media, or for the minimum time necessary to comply with legal obligations. |
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What is the legitimacy for the processing of your data? |
The legal basis for the processing of your data is your freely given consent. |
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To which recipients will your data be communicated? |
No data will be transferred to third parties, unless legally obliged to do so or with your prior authorization. |
|
What are your rights when you provide us with your data? |
You have the right to lodge a complaint with a supervisory authority, to withdraw your consent, to access, rectify, erase, delete, and transfer your data, to limit and object to the processing of your data, and not to be subject to decisions based solely on automated processing of your data, where applicable. |
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What data must be provided? |
You are not required to provide any data to contact Cara a Cara Viajes, S.L. through social media. |
Data provided through your comments in the "Blog" section and your articles
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Who is responsible for the processing of your data? |
Cara a Cara Viajes, S.L. |
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For what purposes do we process your personal data? |
We will process the information you provide and your IP address, or authorize access, for the purpose of publishing your comment. |
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How long will we keep your data? |
The personal data you provide to us will be kept as long as you do not request its cancellation, or for the minimum time necessary to comply with legal obligations. |
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What is the legitimacy for the processing of your data? |
The legal basis for the processing of your data is your freely given consent. |
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To which recipients will your data be communicated? |
Your first name, last name, and comment will be accessible to all Internet users. |
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What are your rights when you provide us with your data? |
You have the right to lodge a complaint with a supervisory authority, to withdraw your consent, to access, rectify, erase, delete, and transfer your data, to limit and object to the processing of your data, and not to be subject to decisions based solely on automated processing of your data, where applicable. |
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What data must be provided? |
The fields of the form marked as obligatory must be filled in, otherwise we will not allow you to publish your comment. |
OBLIGATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER AND VERACITY OF THE DATA
The User guarantees that the personal data provided are truthful and is responsible for communicating to Cara a Cara Viajes S.L. any modification of the same. The User will be responsible for the veracity of the data provided, reserving Cara a Cara Viajes S.L. the right to exclude from the registered services to any User who has provided false data, without prejudice to other actions that proceed in Law.
It is recommended to have the maximum diligence in the matter of Protection of Data by means of the use of security tools, not being able to be responsible to Cara a Cara Viajes S.L. of subtractions, modifications or illicit losses of data.
NOT ALLOWED PRACTICES AND CONSERVATION OF THE DATA
Cara a Cara Viajes S.L. will cancel any message from Users that:
- Include or promote illicit, immoral, obscene or harmful material.
- Promote any type of discrimination.
- Send “bulk (massive mail), junk (junk mail), or spam e-mail (junk mail)” or “newsgroup communications” when they have not been requested.
- Infringe any intellectual or industrial property rights of third parties.
RIGHTS OF THE USER IN RELATION TO HIS DATA
The User has the right to (i) access his/her personal data, as well as (ii) request the rectification of inaccurate data or, where appropriate, (iii) request its deletion, (iv) request the limitation of the processing of his/her data, (v) oppose the processing of his/her data, (vi) exercise the right to be forgotten and (vii) request its portability.
To exercise these rights it is necessary that the User proves his personality to Cara a Cara Viajes S.L. by sending a photocopy of his National Identity Card or any other means valid in Law.
The User can exercise all these rights at the following email address info@caraacaraviajes.com, indicating the reason for the request.
Without prejudice to any other administrative remedy or legal action, the User shall have the right to file a complaint before a Supervisory Authority, in the event that he/she considers that the processing of his/her personal data is not in accordance with the regulations, as well as in the event that he/she does not see the exercise of his/her rights satisfied. The supervisory authority with which the complaint has been lodged will inform the complainant about the course and outcome of the complaint.
DATA SECURITY
Cara a Cara Viajes S.L. takes all possible measures to prevent your data from being used inappropriately. Your data can only be accessed by authorized personnel.
Cara a Cara Viajes S.L. maintains security levels of personal data protection in accordance with applicable regulations and has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of data provided by the User through the Websites, without prejudice to inform you that Internet security measures are not impregnable.
Cara a Cara Viajes S.L. undertakes to comply with the duty of secrecy and confidentiality with respect to personal data in accordance with applicable law, as well as to give them a safe treatment in assignments and international transfers of data, if any, may occur.
QUESTIONS
If you have any questions about this privacy policy, please contact us by sending an email to info@caraacaraviajes.com.
ACCEPTANCE AND CONSENT
The User declares to have been informed of the conditions on personal data protection, accepting and consenting to the processing of such data by Cara a Cara Viajes S.L., in the manner and for the purposes indicated in this Privacy Policy.